In case of emergency, call 911

How to Apply:

  • You must complete an Employment Application.
  • All information you submit is subject to verification.
  • Print in ink or type all information.
  • Notify the Human Resource Department in advance if you require special disability accommodations to participate in the employment process (513) 475-5351.
  • Submit application and resumes via:
    • E-mail:
    • Mail:
      The Crossroads Center
      Attn: Human Resources Department
      311 Martin Luther King Drive East
      Cincinnati, OH 45219
    • Fax: 513-281-2571, Attn: Human Resource Department
    • Drop-off at front desk, Attn: Human Resource Department

Clinical Documentation Specialist


  • MS/MA degree and three to five years of experience in the field of human services
  • Proficient reading, writing, grammar and mathematics skills; good interpersonal relations and communication skills; working knowledge of a variety of computer software applications in word processing, spreadsheets, and database software
  • Knowledge of Electronic Medical Records Systems
  • Knowledge of office administrative procedures and use and operation of standard office equipment
  • Strong analytical ability and attention to detail are required in order to gather and summarize data for reports, suggest solutions to various administrative problems and prioritize work
  • High level of interpersonal skills to handle sensitive and confidential situations
  • LSW, LPC


  • Review data within the electronic medical records system for completeness and accuracy
  • Enter corrected data timely and accurately as necessary to comply with both billing and grant requirements
  • Assist Director of Quality Assurance in troubleshooting and finding solutions
  • Capable of functioning independently, including the ability to conduct literature review and summarize scientific articles and develop reports as needed
  • Participate in CQI committee functions and preparation for all audits and surveys including Joint Commission and CARF
  • Meet time requirements
  • File and maintain data
  • Interact with clinicians, program managers and agency staff in order to resolve discrepancies
  • Keep the Director of Quality Assurance informed of problems or discrepancies encountered in data obtained from all agency data sources
  • Ability to interact with staff to solve problems
  • Conduct trainings and facilitate meetings as appropriate


  • Full-Time

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