“My counselor pay close attention to my needs and concerns. Very patient and understanding. Highly recommending.”
“I would like to ID key persons in my recovery that helped make it a success. While I was in the ARC treat. prop. some of the monitors went above and beyond as well as counselors, namely Ms. Dora George. Some monitors I would lie to recognize are Yolanda, Andrea, Tamara and on occasion Ruby. W/o these ladies the prog. wouldn't be the same.”
“The counselors here are more knowledgeable than counselors I've had at other programs. I was in the inpatient prog. and that for me was the turning point in my recovery. I think the ARC prog. is a great way for addicts to find what may be looking for. The nurses are always very friendly and Ms George at the inpatient center is one of the main reasons why I have had a successful recovery. All staff are mostly pleasant. “
Here are quotes from some of our grateful clients:
“No questions just want to comment: Mrs. Toles takes her time listens to me and is a great help to me. I thank her.”
“I just want to point out how much my counselor has been there for me through this whole thing. She really means a lot to me. I don't think I'd be here doing so good without her. Her name is Miss Toles”
“Thank you to all staff and Dr. Sorscher, counselor Gary Pounds, and Mrs. Shirley and Robin!!”
“Gary Pounds is a very good counselor, he has helped me a great deal.”
“I am so grateful for Crossroads helping me to achieve my goal-took some time but achieve it none the less-for the things I was taught and how to use them in real life situations as well as the methadone I am grateful! Thank you”
“T Hunter is my counselor. There has never been a time when he wasn't there for me 100%. He not only provides help with my program but also has helped get me through some of the toughest times of my life. When I had no one else to talk to. He's a gentleman & an Amazing counselor & has truly made an impact in my life & makes me feel I have someone to turn to when I am in a time of crisis. Appreciate him more than you know.”
“My counselor is a great counselor."
“I'm very happy with the services from Crossroads and my counselor Sandy. They really care about us like human beings.
“Emma is amazing! I stay at this clinic when I could go to 2 others that are closer to me because I love my counselor and truly enjoy the time I get to speak with her.” “This clinic has really helped me so much. My counselor Sandy has been a very great person I feel truly cares about me & my recovery. I'm overall very happy the services I receive here.”
“My life was unmanageable until I entered Crossroads. It helped me adapt to society and love myself” RH
“I reflected on bad behaviors. Crossroads helped me put it in focus so change could occur” AP
"Ms.. Marilyn, Ms.. Courtney, Ms.. Keisha - I truly loved having them to talk too Ms.. Tracey on 3rd shift"
"All monitors were nice"
"Would like to rec A Kidd & therapist D Johnson, she has helped me tremendously thru process"
"Ms. Andrea is very helpful and caring. She is the best monitor"
"I am very happy to have Ms. Toles"
"I had an extremely great session with Bernie today. A much needed breakthrough"
"Bernie has been my saving grace, without the services I received I'd be in a worse place"
"Love Ms. Toles"
"Bernie, I feel has been a very important part of my recovery - 100% right for me!"
"Mr. Bernie Gray helped me is so many ways He is very good at what he does. We get along great"
"Bernie Gray is a great counselor"
"I feel understood really well"
"Mr.s Shanks is awesome!"
"You’re the best - I referred my girlfriend to you all and she now has sobriety and clean time I'd refer anyone to you guys and have"
"Ms. Lillian Toles She is an awesome woman and I truly love her"
"Ms. Toles is very gifted at helping others I'm thankful to have met her"
"I love Ms. Toles, she is great"
"Ms. Toles has been great She listens and truly cares and helps me so much I'm grateful for her"
"Ms. Toles She helps me so much I can't begin to explain it"
"Yes Ms. Toles has been wonderful"
"Ms. Toles is awesome!! She knows the game and doesn't make you feel bad - She is help for me!!"
"Lillian Toles I always get meds on time I feel like she don't judge me and she listens to me"
"Bernie Gray - he is wonderful at listening and giving feedback about my problems."
"Bernie Gray has helped me tremendously"
"Bernie Gray has listened really well to my story and gave me some great ways at looking at things different which has helped me I enjoy him so much because he knows Jesus"
"Bernie Gray is an excellent therapist as well as an exceptional group leader"
"Bernie Gray Helped me more than I could have ever even imagined"
"Bernie Gray is an excellent therapist, a very good listener and very good input, suggestions and understanding"
"Bernie Gray is the most amazing counselor ever!!!"
"Mr. Bernie Gray, Dr. Soria, two very important people in my life right now"
"Ms. Shanks She does a great job and she really cares about your well-being"
"Ms. Toles and Ms. Shanks Both lovely women and were both great counselors Loved them both"
"Ms. Shanks is a very understanding woman about my life and the things that I needed to work on"
"Ms. Toles She is awesome!!!"
"Ms. Toles She is very kind and understands me and has been there for me every time I have ever needed her, same with Robin S. & Dr. Sorscher"
"Mr. Pounds is an amazing man with a big heart. We have a great connection *Robin Scott is also a wonderful, kind woman"
"Garry Pounds was a great listener who held me accountable He made me feel that it was ok to be open and honest"
"My counselor has always been there for me and has always tried to fix problems. that have prevented me from coming"
"Garry Pounds has been great, understanding, and compassionate"
"Robin Scott, Garry Pounds, and Dr. Sorscher have all been exceptional providers!"
"G Pounds and Dr. Sorscher-they are good people and if having problems. They will try to help you"
"Mr. Pounds He and I talk about our past experiences which help me deal with my addiction I like to hear how others experienced addiction and how they overcame it and how they stay sober Mr. Pounds very good!!"
"Mr. Bernie Gray is outstanding In understanding a person heartache, struggles, and where they can go in the future He knows his counseling. Blessed to have him helping me"
"Susan Shanks very caring and attentive and quick to handle all the aspects of my recovery I am grateful to her"
"Ms. Shanks, great listener and gives great outlooks and advice"
"Bernie did a great job & Ms. Shanks has also been very helpful"
"Most helpful was being given different coping skills to manage my anger"
"It taught me how to love myself and I'm worth it"
"The monitors were very helpful and nice. Ms. George was wonderful and helped me so much"
"I learned I don't have to drink to have fun"
"I learned that I have become a better person"
"My counselor & other therapist treated me with respect and helped me with my issues with my addiction"
"Ms. Hayden & Ms. Bailey taught me the most it convinced me I could be clean"
"I def trusted them thru all my time here"
"I love the staff"
"I grew a strong bond with staff members"
"I love all the monitors"
"Ms. Kisha, Ms. Marilyn, Ms. Robin were all nice"
"Every staff member respected my rights and helped me along the way"
"Love all monitors"
"I got the tools I needed"
"Very nice people"
"I have no desire to use and I love my therapist"
"Very encouraging and positive"
"I love the monitors here"
"I received the tools I needed and I have no desire to use"
"Thanks for having me in this program It really did change me"
"Love this program with my life"
"I have a new counselor, Patina and she is great, I really like her a lot"
"Barbie is the best counselor She listens to me and gives me great advice She lets me lead our sessions"
"She stays on top of everything and helps me with anything I need"
"JA has been my most positive experience w/a counselor Patient, understanding, kind and has me stop n Think!!"
"Sandy is great She care about what is going on with me and make sure I am getting what I need from her"
"I really like my counselor, she is very easy to talk to"
"I feel my progress has been highly contributed to base on my counselor Ms. Dora George She goes above & beyond"
"Dr. Soria is a really good doctor"
"My counseling services have never been better Very happy with my counselor"
"Barbie is wonderful I'm happy with Barbie"
"My counselor listens and remembers what I say Nice person"
"Barbie is Great! Barbie is wonderful!"
"Barbie is the BEST!"
"I have a very understanding counselor"
"My counselor is amazing, listens to me & always makes sure I am satisfied Makes sure I get treated well at first set"
"Very efficient and caring"
"I do believe most counselors here are genuine and want to help"
"Cierra, Dr. Soria & Margaret are available for anything I need & interact w/everyone regularly"
"Emma is great @ making sure everything up-to-date Also is very encouraging"
"Barbie is thoroughly on treatment plan"
"Cierra is always available (sometimes I ask to see her on days were weren't scheduled if I need to talk) She will spend as much time as needed (sometimes an hour plus) to help me"
"I love my counselor Ms. Johnnie is the best"
"I love Ms. Sandy She always is understanding & there for me"
"Listens quite intently Lets me know I am being heard and I get needed & necessary feedback"
"I have been very lucky to have been able to keep my counselor from rehab & feel she truly cares about my progress & I'm not just another patient"
"Great counselors and staff all around!"
"Most stable part of the recovery is Crossroads & counselor Barbie"
"They try to help with all your needs"
"It's saved my life & allows me to live a normal /good life"
"Crossroads Center has 100% met and gone beyond my expectations to get me on a road of living a functional way more stable life and quality of life"
"Over all I am 100% absolutely satisfied w/services given especially on one on and referrals to mental heal and other personal needs"
"Way more than satisfied, I love it here & love my counselor"
"I feel there are definitely areas for improvement, but overall this program is great"
"They are all great"
"They care about my needs & my health"
"I absolutely LOVE the nursing staff, they are always so friendly and personable"
"Always polite, friendly & personable"
"I love Dr. Soria, he is great"
"Dr. Soria is the best doc I've ever had-he genuinely cares about the patients & is here for whatever we need He's very fair & compassionate"
"Soria is the most caring Dr. I've met in my life"
"He cares about my health and well-being I love my doc He's awesome"
"I'm very satisfied with Dr. Soria He talks to me and goes over everything with me before it happens He also actually shows me he cares about me"
"Very respectful doctor - listens to us General Comments: I've been in 3 different treatment centers Crossroads is by far the best to suit my treatment"
"Dr. Soria is great!"
"100% satisfied with Dr. services"
"Best Dr. Ever"
"Soria is great!"
"Soria has always listened to me"
"Dr. Soria is always very friendly and works hard to meet patients’ goals in regards to their recovery"
"They're wonderful as well - Crystal is so helpful & kind"
"100% satisfied with support staff (patient, efficient, etc.)"
"Crystal is definitely the nicest one at the check in desk!"
"They are always wonderful"
"I would definitely come back and also recommend services to other people"
"They save my life"
"I would w/out a doubt come back to Crossroads Center if I sought help again"
"2nd time here. Both times, very helpful - saved my life"
"I do like the fact that this p4rogram is here & has helped & continues to help so many"
"Large network of professionals & services"
"Everybody I meet in recovery I tell 2 check Crossroads out"
"Emma, Sandy very good at their jobs"
"Cierra is awesome!"
"Thomas, Patina, dosing nurses are all so nice and friendly"
"Crystal is helping me with insurance issues"
"Cierra for her gift of relating & understanding patients, for always being available when I need her, truly an amazing counselor Dr. Soria for being the most Compassionate doc; Crystal for always being kind & helpful Margaret for going the extra mile to help me She's a God send"
"Emma, all the nurses at the window, the doctors and the lady at the pay window, Crystal goes way out of her way to help Margaret is very professional, too"
"Cierra is an amazing caring counselor She has made my treatment there at Crossroads worth staying sober even when I have relapsed She showed concern but didn't grill me She is amazing & I would definitely call her not just a counselor but my friend"
"Sandy is amazing I'm so happy she is my counselor and Dr. Soria is a great doctor"
"Cierra is amazing!"
"My counselor Ms. Jonnie is amazing & so caring"
"Patina has been a great counselor"
"My counselor, Sandy, & Dr. Soria are great!"
"Ms. Sandy - Really understanding & has been the reason I believe I'm doing well"
"Patina, she is an excellent counselor She was able to meet my needs when I first came to Crossroads"
"Emma make me feel very comfortable to be honest & she helps me see things in a better light"
"Sandy is a great counselor"
"Ms. Patina, she always helps me when I need it"
"Sandy Atkisson is an amazing counselor I couldn't ask for someone better"
"Cierra my counselor is wonderful She checks w/me a couple times a week to see if I need anything or if there is anything she can assist in"
"Cierra, genuinely cares for the well-being of her clients and will help them if she can"
"Emma Gray is amazing! She is very supportive, encouraging, knowledgeable, caring, and an overall wonderful counselor"
"Barbie - She always does her job plus more She has been the best counselor I have ever worked with She listens to me, helps me better understand things and So much more I can tell she truly cares about her patients Dr. Soria - I could say the same about him"
"My counselor is Mr. Antarch I feel I can talk to him about things going on in my life I don't feel comfortable just talking to anyone Glad the Lord sent him my way to be my counselor"
"Thomas is the best"
"Yes I'd like to recognize my counselor Ms. Barbie She's helped me a lot in the little time I've been here"
"Barbie, very understanding"
"Nurses are awesome"
"Emma is an excellent counselor"
"All the staff: They are concerned and professional"
"My new counselor Antarch is doing a lovely job"
"They all are great"
"Antar and Dr. Soria, great person, big heart"
"Barbie, Pam - Barbie for being there for me mentally and Pam for always being on pace & friendly"
"Mr. Thomas Hunter-He is a good listener and whenever I am talking to him I know he is 'listening to me' He's an excellent counselor and he make himself seen In the clinic and outside (the front) so whenever I have a concern or question he is always available Thank you Mr. Hunter"
"Emma, my counselor is very understanding and take the time to go out of her way to help me :)"
"She understands I have a busy life and works around it"
"Crystal great and Emma"
"Barbie is awesome she always helps me Margaret is always there when I need her Dr. Soria is always willing to help"
"Sandy and Margaret are awesome"
"Barbie has always been there when I needed something to be taken care of and just a phone call away"
"Ms. Emma, she takes the time to listen"
"I would like to say although I have never had another counselor I wouldn't want any other one that the one I have (Sandy) Also, I'm very happy with current nurses!!"
"Johnnie Askew; (my counselor) Johnnie goes above and beyond to do whatever it takes for each and every person, keeps up w/me and stays on top of all things. I have every asked for help w/referrals, letters, SSDI, etc. Always positive and teaches me how to put a positive light on myself and situations Dr. Soria; takes time, keeps track and knows his patients individually, also goes above and beyond to keep me moving forward Always gives positive advice, makes me feel I have a back up team and he is very supportive, patient and understanding"
"Sandy!!! She is a great counselor, she understands my situation and I have always felt comfortable w/her"
"My counselor is great, Cierra"
"Emma She has been a huge help, someone I can always turn too"
"Crystal-went out of her way to help me more than once Barbie-awesome counselor, talk to about anything w/o feeling like I'm being judged"
"Every one of the nursing staff, Mr. Kelly included, Barbie, Crystal, Dr. Cheng & especially Cierra, she's great and so understanding"
"Emma Gray, outstanding counselor very caring and understanding"
"Cierra, my counselor has been really helpful in my program here"
"Dr. Soria and Emma - they are great"
"Well everyone here has been part of my recovery one way or another I would like to personally thank Asia at the front desk, all the nurses-Kelly, Betty, etc. And of course Ms. George and Dr. Soria Ms. Margaret has been there for me when the doctor is not & she's wonderful"
"Cierra, she has been a great counselor"
"My counselor Emma Gray + Dr. Soria both go above and beyond for me"
"Mr. Thomas is such an easy person to talk to"
"Sandy - Margaret they are very helpful to me"
"Patina, good job Thanx"
"Patina is a great counselor really like her"
"My doctor and counselor do a very good job, very understanding"
"Emma my counselor Johnnie has really helped me on a person level also Crystal & Melissa at the check in and every one of the Nurses Dr. Soria & Margaret have also reached me/helped where I could confide in them both on a personal level Mr. Thomas for making me smile"
"Emma Gray very understanding"
"Mr. Thomas has been very helpful and considerate Compassionate and honorable when it comes to helping others He's helped me personally, quite a few times Sandy She has a broader view on life Experiences of her own And her heart is definitely in her job She's here for ALL THE RIGHT REASONS! A strong woman I admire and hope to be like someday"
"Sandy my counselor is great!"
"Thomas & Patina are both really positive people and easy to talk to"
"Barbie has been a great & understanding counselor here Elaine Shaw is the best counselor I have ever had She has helped me so much"
"Barbie (counselor) I'm happy there is a trauma based counselor here Crystal (front desk) for being so kind to all the patients"
"Barbie and the dose staff are awesome and are always smiling!!"
"Barbie is great"
"Asia, Crystal, Thomas, Patina and Sandy very professional and always make you feel cared for"
"Antarch, good at listening and remembering previous talks"
"Antarch, He is always there for me, every time I call he answers and listens, never feel judged, he always makes me feel encouraged"
"Love Melissa, Kelly the nurse"
"Barbie and the ladies that check you in Also Kelly the man nurse is great"
"Crystal She is amazing at her job No one can top her My counselor "Antar", "Michele" but all really is good"
"Barbie is the best counselor EVER & I really appreciate everything she's done for me"
"Counselor Antarch does a good job of listening/understanding and gives good advice to help me to make the right choices to help guide me down the correct path"
"Miss Barbie, she really tries to really help a person. You can tell she takes pride in helping a person"
"My amazing counselor Barbie I wish she was w/me every day She is kind, patient & goes the extra mile to make sure I'm happy in my recovery & pregnancy"
"Everyone has done a great job"
"Thomas and Cierra, they really care and try to help you"
"Crystal has been more than helpful in a couple different situations Johnnie is a great counselor always willing to help"
"Sandy, she listens and respects what I have to say and always gives me positive feedback. Thank you for helping me save my life Thanks to all the staff for save my life I wouldn't be here today if not for all your help"
"Barbie, She understands life happens and will work with her patients (me)"